Shipping & Return Policy
SpinPix360 accepts most major credit cards including PayPal, Visa, MasterCard, American Express and Discover.
SHIPPING AND DELIVERY
All delivery time-frames stated are estimated and may be subject to change. Please note, for International deliveries, local import duties and charges may apply.
While your order is being processed and delivered we encourage you not to book events during this time until you have confirmation of receiving your booth. SpinPix360 is not responsible for any missed events that you may have.
After the product has been shipped, delivery timeframes can range between 5-7 business days.
Due to the custom fabrication of the 360 Photo Booth Spinpix360 returns will not be accepted.
Items that are non-refundable:
1. 360 Photo Booth Platforms and Cases
2. Full System Photo Booth Packages
3. Photo Booth Shells and Cases
4. Any products with custom graphics which include enclosures, inflatable enclosures, custom vinyl logo prints.
360 photo booth platforms, photo booth shells, mirror booths products have a 1 year manufacturers warranty, if any part fails we will work with you to resolve any issues.
If a part fails, please reach out to our support team on our contact page so we can help you try to fix the issue.
In some cases, we understand that you might change your mind about your purchase and want to return the item. Again, we will ONLY refund items not listed above.
We will accept the return request as long as it is in the original packaging. You must send an email or a message on our contact page within 48 hours upon receiving your product. We will refund your money minus shipping fees and the 30% re-stocking fee plus you pay for the shipping.
Incorrect or defective shipments must be returned in new condition and packaging to receive a refund within 48 hours of receiving the item.
Damaged shipments MUST be reported within 48 hours of receiving the product and photos MUST be provided within 4 days. We are not responsible for any lost revenue due to damages caused by the shipping carrier.
Email photos of damages to email@example.com.